About Us

Mission Statement

Our mission is to bring you unparalleled customer service and support while offering quality name brand products at factory direct pricing.  We have been in the hardware business for over 50 years.  We have worked for many of the manufacturers we sell from the sales department to the executive department.  Needless to say, we know hardware!  Rest assured that if you do not find what you are looking for on our website we can most likely supply it to you at discounted pricing.  Just give us a call and let us help find a solution to your hardware needs.

 

Contact Us

You can reach us at 800-458-1516 or info@expresshardwaredirect.com.

 

Hours of Operation

Monday - Friday 8AM - 6pm Central

 

Sales Tax Info

Oklahoma and Texas Residents will be assessed Sales Tax based on your location.

 

Shipping Information

We ship from multiple locations across the United States.  So based on your location we will ship from the nearest location with the inventory you ordered.  If all products are in stock they normally ship the same day if ordered before 12pm Central.  There may be occasions where we are out of stock and we reserve the right to ship and backorder remaining items or when all products are in stock.  In such cases we will notify you of the back order and estimated lead time for you to receive your order.  

 

Shipping Rates

We have flat rate shipping bases on dollar amount of goods purchased.

$0.00 - $125.00 = $11.95
$125.01 - $399.99 = $13.95
Order over $400 and shipping is FREE!

 

Returns/Exchanges

Express Hardware Direct strives to ensure you are satisfied with your order.  In the event you are not fully satisfied with your order please contact us so we can work on a solution.

Return Policy

The following items may be returned/exchanged within 30 days:

  • Items must be in the original packaging.
  • Items that have not been installed.
  • Items that are defective will be exchanged.
  • Incorrectly shipped products.

*A 25% restock fee will be charged for all returns/exchanges unless defective.

 

Price Quotes

Please contact us or email us with your needs and we will work to get you the products at a price that fits your budget.