Ordering the wrong-handed or wrong-sized door hardware means a 25% restock fee on returns. A quick five-point check at the door prevents that costly mistake.
Ordering a deadbolt or handleset without checking handing and backset risks a 25% restock fee and 5 to 10 extra days before your door is finally secure.
Emtek and Baldwin deadbolts need exact backset, bore, and door thickness measurements before you order. Get one wrong and you risk a 25% restock fee.
Before ordering a replacement lock, measure your backset (2-3/8" or 2-3/4") and confirm door handing from outside. This 2-minute checklist covers both steps.
Check your door handing in 30 seconds by standing outside and finding the hinges. Left hinges mean left-handed. Get handing, backset, and function right before ordering.
Backset is the distance from your door's edge to the lock-hole center, with 2-3/8" and 2-3/4" being the most common sizes. Measure both backset and door thickness before you buy.
Measure your deadbolt backset and door thickness before ordering a replacement. Two quick numbers help you avoid wrong-fit hardware and a 25% restock fee.
Renters can replace a deadbolt without losing the deposit by matching the existing backset, bore hole, and door thickness. Get the full checklist before you order.
A replacement deadbolt must match your door's backset, thickness, and handing. Confirm all three before ordering to avoid a 25% restock fee on returns.
Door handing helps prevent wrong lock orders by matching hardware to the door swing, which may avoid a possible 25% restock fee.
Door orientation helps you order the right lock by matching hinge side, backset, function, and 1-3/8 inch to 1-3/4 inch door thickness.
Replace a broken deadbolt without costly mistakes by measuring your backset (2-3/8" or 2-3/4"), handing, and door thickness before you shop.
